Returns & Exchanges
At Brilliant Trade, we want you to be completely satisfied with your home decor and furniture purchases. If an item isn't the perfect fit for your space, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your Brilliant Trade account and select the order containing the items you wish to return to receive a Return Authorization number.
- 2.Pack with Care
Place the items in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Refund
Drop the package at any authorized carrier location; once our warehouse inspects the items, your refund will be processed to the original payment method within 5-7 business days.